OPTION 1
Step 1:
Go to Virtus Helpdesk.
Step 2:
Click on Tell Us!
Step 3:
Fill in the form accordingly with relevant information and selection answers.
Step 4:
After provided with relevant information, click on Submit.
Once you clicked submit, you will see a notification showing the ticket has been submitted.
Notes:
You will receive an acknowledgement email from Virtus Helpdesk team.
OPTION 2
Step 1:
Sign in to Virtus Helpdesk.
Log in with your registered email and password.
Step 2:
Click on Sign in.
Step 3:
You will be directed to the ticket portal where you can view existing status of the ticket inquiry.
Step 4:
Click on File a Support Ticket.
Step 5:
Fill in the support ticket form with required and relevant details.
Step 6:
After provided with relevant information, click on Submit.
Once you clicked submit, you will see a notification showing the ticket has been submitted.
OPTION 3:
You can also submit your enquiry or feedback via email to:
Notes:
You will receive a notification email from Virtus Helpdesk team.
