• Our Solutions
  • Contact Us
Schedule a Demo

Solutions

People Safety - HSE Suite

Connectivity - Volant

People Safety - HSE Suite

Connectivity - Volant

Commercial

3
  • Placeholder – Commercial
  • Placeholder – Commercial
  • [Placeholder] – Commercial

Contact Us

2
  • Tell us!
  • Tell us!

Danger Dodgers

3
  • Support
  • Specification for Danger Dodgers
  • Gameplay

E-Permit To Work (ePTW+)

5
  • What are the features available in ePTW+?
  • How do I update the ePTW user profile?
  • What are the features available in ePTW+?
  • How do I update the ePTW user profile?
  • Where do I find guideline for ePTW+?

Getting Started

11
  • How to view the support ticket?
  • How to request for VOLANT Demo?
  • How to register to Customer Portal?
  • How to file a support request ticket?
  • How do I clear browser cache and cookies in my browser?
  • How to view the support ticket?
  • How to request for VOLANT Demo?
  • How to register to Customer Portal?
  • How to file a support request ticket?
  • How do I clear browser cache and cookies in my browser?
  • How do I clear browser cache and cookies in my browser

IntAI

2
  • General FAQ on IntAI
  • General FAQ on IntAI

Marketing

3
  • Placeholder – Marketing
  • Placeholder – Marketing
  • [Placeholder] – Marketing

OSIS

5
  • What is the benefit of OSIS?
  • What are OSIS key integrations?
  • What is the benefit of OSIS?
  • What are OSIS key integrations?
  • What are OSIS key features?

Sales

3
  • Placeholder – Sales
  • Placeholder – Sales
  • [Placeholder] – Sales

SENTINEL

6
  • How to Use Map and Navigation Features
  • How to Request Technical Support
  • How to Navigate SENTINEL Dashboard
  • How is the flow of Alert System
  • How Do I Use Advanced Search and Pagination
  • How Can I Download the User Manual

STEAR

46
  • Will the backbone schedule be updated after you made your reservation in STEAR?
  • Why should you use STEAR to make your reservation?
  • Who makes reservation for loose stock items and empty containers?
  • What is the purpose of the leadership dashboard?
  • What is the purpose of STEAR?
  • What is Tenant Admin Portal?
  • Is there a cut-off time for reservation in STEAR?
  • How will the voyage route be optimized?
  • How to view KPI Dashboard in STEAR Platform+?
  • How to track vessel or voyage in STEAR Platform+ ?
  • How to request STEAR Demo?
  • How to navigate to the Tenant Admin Portal?
  • How to access to the Tenant Admin Portal?
  • How can I add or remove users from our company’s account?
  • D-30 Schedule Generation
  • D-30 / D-7 Schedule Generation
  • D-3 Schedule Optimisation (Demand Fulfilment)
  • D-3 Schedule Optimisation (Demand Data)
  • Will the backbone schedule be updated after you made your reservation in STEAR?
  • Why should you use STEAR to make your reservation?
  • Who makes reservation for loose stock items and empty containers?
  • What is the purpose of the leadership dashboard?
  • What is the purpose of STEAR?
  • What is Tenant Admin Portal?
  • Is there a cut-off time for reservation in STEAR?
  • How will the voyage route be optimized?
  • How to view KPI Dashboard in STEAR Platform+?
  • How to track vessel or voyage in STEAR Platform+ ?
  • How to request STEAR Demo?
  • How to navigate to the Tenant Admin Portal?
  • How to access to the Tenant Admin Portal?
  • How can I add or remove users from our company’s account?
  • D-3 Schedule Optimisation (error)
  • Is there a mobile app available for the product?
  • Is the Schedule Download Feature Available in STEAR?
  • I’m having trouble navigating the platform. Where can I find guides?
  • I see a blank white screen after logged in. What should I do?
  • I forgot my password. How can I reset it?
  • I encountered an error message. What should I do?
  • I am unable to log in to the system. What should I do?
  • How to troubleshoot vessel not appearing in the Map?
  • How do I update my roles/position?
  • How can I upgrade my subscription plan?
  • How can I provide feedback or report a bug about the product?
  • D-3 Schedule Optimisation
  • Are there specific browser requirements for using the platform?

Support

12
  • Service Level Agreement (SLA)
  • Service Level Agreement
  • Intake Management
  • How do a customer get onboarded to Virtus product?
  • Crafting and Publishing Articles in Knowledge Base
  • Service Level Agreement (SLA)
  • Service Level Agreement
  • Intake Management
  • How do a customer get onboarded to Virtus product?
  • How do a customer get onboarded to Virtus product?
  • Service Level Agreement (SLA)
  • Intake Management

Unsafe Act Unsafe Condition (UAUC)

6
  • HSSE UAUC Website Login
  • HSSE UAUC Mobile App
  • How to report an UAUC?
  • HSSE UAUC Website Login
  • HSSE UAUC Mobile App
  • How to report an UAUC?

VOLANT

14
  • What is Volant?
  • Volant Technical
  • Volant in glance
  • Volant Frequently Asked Questions (Technical)
  • Volant Frequently Asked Questions (General)
  • What is Volant?
  • Volant Technical
  • Volant in glance
  • Volant Frequently Asked Questions (Technical)
  • Volant Frequently Asked Questions (General)
  • VOLANT x University Deployment
  • VOLANT Success Story at Offshore Connectivity
  • VOLANT in Mesh Configuration
  • VOLANT Channel Bonding
View Categories
  • Home
  • Virtus IP Knowledge Base
  • VOLANT
  • Volant Technical

Volant Technical

5 min read

How to set up Volant?

  • Setting up Volant involves integrating our solution with your existing or upcoming network infrastructure. The process usually involves identifying strategic locations within the areas of interest for placing our hardware to ensure maximum coverage and throughput. Once the hardware is set up, it is connected to the central network, and configurations are implemented to optimise the connection based on your factory’s specific requirements. 

  

What do you need from our customer?

  • From the customer’s side, we would need: 
    1. Access to the areas of interest and/or premises for site surveys and installation. 
    2. Detailed layout, topography and UTM coordinates are very useful to determine optimal placement of our hardware, if available. 
    3. Information on the expected network load and critical applications. 
    4. Existing network infrastructure details to ensure seamless integration. 

  

What do you need from the telecom or internet service provider?

  • We would require :- 
    1. Stable internet connectivity from minimum 2 internet service providers. 
    2. Necessary bandwidth based on the factory’s requirements. 
    3. Any specific configurations or settings that need to be applied on their end to support Volant. 
      • NB: If none of the above are available, we can facilitate the conversation with your desired internet service provider. 

  

What is your bill of materials? Will you send all of the required hardware from your office, or do you need us to purchase anything locally?

  • Our bill of materials consists of Volant-augmented routers (this will be supplied from our end), antennas, stabilisers, and other necessary accessories. We then work with a network of local partners for deployment to your premises.

 

Is there any POC/Testing done with any major DMR like Ericsson, Ceragon, NEC etc? If yes, can we get POC reports/Certificates?

  • Volant has been tested with Ubiquiti Airfiber and MIMOSA DMRs. The results can be made available subject to a confidentiality agreement. 

 

Can we get Latency Data Sheet? Also, comparison sheet for DME Link with or without latency?

  • Latency is influenced by the performance of the DMR, range and transmission conditions such as severe weather and line-of-sight. Volant improves latency when there are more than 2 network channels used for bonding and the channels are unequal in performance and data speed. The results can be made available subject to a confidentiality agreement.

 

Is Volant’s maximum data capacity hardware dependent?

  • Hardware dependent means selection of Volant hardware options (number of GE port, any inclusion of SFP, SFP+, QSFP fiber ports etc). If output is GE port, then hardware for GE performance is used to deliver bonding performance of 1Gbps. If output is SFP+, then hardware for 10Gbs SFP+ is used to deliver bonding performance of 10Gbps using multiple fiber ports. 

 

Does Volant work on parallel DMR link or it can we use Volant on 2+0, 4+0 configurations?

  • Volant requires a minimum of two DMR links and configured as 2+0. Volant is not a 1+1 fallback solution. 

 

Any Out-Of-Band (OOB, web-based) link for Volant?

  • Not at the moment, but optional upon meeting volume requirements. 

 

How quickly can Volant be deployed in a new location?

  • The deployment time for Volant varies based on the specific requirements of a location, but it’s designed for swift and efficient setup to ensure quick service availability. 

 

Does Volant support integration with existing network management systems?

  • Yes, Volant is designed to integrate seamlessly with existing network management systems, allowing for a cohesive and unified approach to network management and monitoring. 

 

 

Kindly advice on Volant’s support resources, such as skillsets and training development, and tech resources required for implementation and support.

  • Volant offers comprehensive support resources. We provide training modules to develop the required skillsets among your team. Additionally, our tech resources are geared towards smooth implementation and post-deployment support, ensuring that any issues are promptly addressed and system performance remains optimal. 

 

What kind of support and maintenance services does Volant offer post-deployment?

  • Volant offers comprehensive support and maintenance services, including technical support, software updates, and proactive monitoring to ensure optimal performance post-deployment. 

 

 

How scalable is the Volant solution to meet the growing needs of a business or organisation?

  • Volant’s architecture is designed for scalability, allowing businesses to easily expand their network capabilities to meet evolving connectivity needs and demands 

 

What is the bandwidth or spectrum that Volant supports? 

  • Volant’s technology can work on any bandwidth capacity even if a channel is as low as 1 kbps and can work on any telecommunication spectrum band. 

 

Does it require a specific brand of hardware? 

  • Volant can be used on any hardware with an open ecosystem that can be programmed. Currently, the brand of routers that we have tested Volant extensively on is Mikrotik.  

Where can I find the details about the routers you’ve tested Volant on, including power consumption, number of ports, etc?

  • Here’s a list of the routers that have been tested to be compatible with Volant. This list will be updated as more routers are tested: 
    • hAPAx3 (up to 950 Mbps speed): 
      https://mikrotik.com/product/hap_ax3
    • RB5009UPr+S+IN (up to 2 Gbps speed) : https://mikrotik.com/product/rb5009upr_s_in
    • CCR2116-12G-4S+ (up to 20 Gbps speed) : https://mikrotik.com/product/ccr2116_12g_4splus 
    • CCR2216-1G-12XS-2XQ (up to 100 Gbps speed) : https://mikrotik.com/product/ccr2216_1g_12xs_2xq
Updated on September 23, 2025

What are your Feelings

  • Happy
  • Normal
  • Sad

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Quick Links

Contact Us
Privacy Policy

Our Location

Virtus IP Sdn Bhd,
Level 17, PETRONAS Tower 3,
Kuala Lumpur City Centre,
50088 Kuala Lumpur

Let’s Connect

VIRTUS

support@virtus-ip.com

Quick Links

Contact Us
Privacy Policy

Our Location

Virtus IP Sdn Bhd, Level 17,
PETRONAS Tower 3,
Kuala Lumpur City Centre,
50088 Kuala Lumpur

Let’s Connect

VIRTUS

support@virtus-ip.com

© 2025 VIRTUS. All Rights Reserved.