STEAR
How to request STEAR Demo?
Last Updated: September 23, 2025Please reach out to support@virtus-ip.com.
How to navigate to the Tenant Admin Portal?
Last Updated: September 23, 2025Main Navigation Menu On the left side of the screen, you’ll find the main navigation menu. This contains links to all the main sections of the portal: Tenant Admins, Tenant Users, My Organization, Roles, and User Profile. Here’s a brief overview of each section: Tenant Admins MenuThis menu offers full management capabilities for Tenant Admins,...
How to access to the Tenant Admin Portal?
Last Updated: September 23, 2025Instructions on how to log in to the Tenant Admin Portal. Here’s how to do it: Precondition: User must be an active Tenant Admin to access the Tenant Admin Portal. Open the Tenant Admin Portal URLOpen your preferred web browser, Microsoft Edge, and go to the Tenant Admin Portal URL:https://admin.stear.co/tenant-admin Enter Your Credentials.You will...
How can I add or remove users from our company’s account?
Last Updated: September 23, 2025You may contact your Tenant Admin assigned to your company. If you is the Tenant Admin, you might want to check out the steps in the Tenant Admin Portal via this link https://helpdesk.virtus-ip.com/stear#tenant-admin-portal
D-30 Schedule Generation
Last Updated: September 23, 2025Step 1 – Generate D-30 Schedule (By Week) Go to Schedule > Create Vessel Schedule > select Region, Supply Base, Date Range and Service Type. Then, click ‘Start Optimisation’. This process will take around 20 – 30 minutes to be completed. Cont. Optional Step – View Demand Forecast To view the forecast data, click on...
D-30 / D-7 Schedule Generation
Last Updated: September 23, 2025Step 1 – Refer Boat Movement Schedule Plan Boat Movement Schedule Plan for PM will be shared by focal via email. Step 2 – Check Vessel Availability (Optional) Go to Manage > Vessels Management > click on the vessel name > check Current Contract Details (Date Range). Step 3 – Create D-30 / D-7 Backbone...
D-3 Schedule Optimisation (Demand Fulfilment)
Last Updated: September 23, 2025Step 1 – Select a Voyage to Optimise Go to Schedule > View Schedule Page > Select Region and Date Range > click Next > click on the voyage to be optimised. Step 2 – Run D-3 Optimisation To trigger D-3 optimization on the selected voyage, you will be prompted to upload Demand Fulfilment (DF)....
D-3 Schedule Optimisation (Demand Data)
Last Updated: September 23, 2025Step 1 – Create Voyage in STEAR (VVS) Go to Optimise > select View Vessel Schedule (VVS) > select Region and Date Range > click ‘Next’ > click ‘+Voyage’. (Continue) Create Voyage in STEAR (VVS): Select ‘Material Logistics’ as Job Type > select any available vessel as Vessel. (Continue) Create Voyage in STEAR (VVS): Select...
Will the backbone schedule be updated after you made your reservation in STEAR?
Last Updated: September 23, 2025Yes, the final schedule is subject to the optimisation output at D-3, considering aggregated confirmed demand, weather and other factors. You will be able to see your latest itinerary in STEAR.
Why should you use STEAR to make your reservation?
Last Updated: September 23, 2025We hope you will like our product and we offer 3 main benefits to you: You can reserve and secure your demand for service assurance as early as D-30 against the vessel schedule You can use our forecast to help place demand You can save more money through early reservation
