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STEAR

46 Docs

Who makes reservation for loose stock items and empty containers?

Last Updated: September 23, 2025

EIC is still required to submit empty containers. In addition, EICs will need to submit loose item booking in EWM, but instead of submitting it closer to D-3, EIC is encouraged to submit their booking as early as D-30. Once all the loose items are packed in CHE, Material planner / Despatch is not required...

What is the purpose of the leadership dashboard?

Last Updated: September 23, 2025

The leadership dashboard is a fun way of incentivizing positive user behavior! We track the following metrics and if you perform well, you would be recognized by your leadership team as a star performer helping drive savings. Reservation participation: Submit all your reservations in STEAR Reservation accuracy: How accurate are your reservations in STEAR is...

What is the purpose of STEAR?

Last Updated: September 23, 2025

STEAR is a one-stop logistics solution platform that improves efficiency and utilization for upstream marine logistics by driving uberization of marine vessels. Leveraging data analytics and insights across the value chain, from demand gathering to marine operations, STEAR drives cost efficiency while contributing towards net zero carbon goal for organizations.

What is Tenant Admin Portal?

Last Updated: September 23, 2025

The Tenant Admin Portal is designed to give tenant admins the ability to set up their onboarding data, manage their admins and users, and configure roles and features. This self-service portal provides comprehensive management capabilities for tenant-specific configurations. Here’s how to navigate this portal:  

Is there a cut-off time for reservation in STEAR?

Last Updated: September 23, 2025

Yes, the cut off time is 3 days before your departure. If you wish to edit or delete an existing booking, you will also have maximum 3 days before departure to do so. However, note that editing your reservations will not guarantee a slot in the latest schedule.

How will the voyage route be optimized?

Last Updated: September 23, 2025

Routes will be optimised based on preset objectives (e.g.;  fastest cycle time, least fuel consumption, etc.), taking into account multiple constraints from different factors (e.g.; weather forecast, location distance, location’s operating hours, vessel speed, etc.)  to generate the most effective routes.

How to view KPI Dashboard in STEAR Platform+?

Last Updated: September 23, 2025

Once you click on ‘KPI Dashboard’ under Execute tab, you will be landed onto this page. Our dashboard allows you to keep track of key KPIs, with optional filters to view specific breakdowns by region or vessel types.   ACTIONS:1. Click “KPI Dashboard” under Execute tab to access dashboards2. Select different dashboards to view our...

How to track vessel or voyage in STEAR Platform+ ?

Last Updated: September 23, 2025

When you first log into the Platform+ Portal, you will see all services provided by Platform+. The modules you have access to will depend on your user access control. Click on “Track Vessel” under the Execute tab to access the Execute module. When you first enter into the Execute Module, you will see the “Main...

How to request STEAR Demo?

Last Updated: September 23, 2025

Please reach out to support@virtus-ip.com.

How to navigate to the Tenant Admin Portal?

Last Updated: September 23, 2025

Main Navigation Menu On the left side of the screen, you’ll find the main navigation menu. This contains links to all the main sections of the portal: Tenant Admins, Tenant Users, My Organization, Roles, and User Profile. Here’s a brief overview of each section: Tenant Admins MenuThis menu offers full management capabilities for Tenant Admins,...